</HBox> <HBox id='quicksearch' class='quicksearch-container' alignItems='Center' justifyContent='Center'> </HBox> </cssgrid:CSSGrid> <VBox id='content' class='content-container' alignItems='Start' justifyContent='Start' width='100%' wrap='Wrap'> <HBox class='options hidden-if-empty' width='100%'> <VBox class="mc-options" id="subtask28549" height='100%'> <HBox class="mc-options-hbox" backgroundDesign="Solid" alignContent="SpaceAround" justifyContent='Center' > <Button class="optionsButton" icon="sap-icon://fa-regular/pen" type="Emphasized" visible="{parts: [{value: 'HELPDESK.UPDATE'}], formatter: '.checkScopes'}" tooltip='{parts: [{value:"ACTIONS"}, {value:"modify"}, {value:"modify"}], formatter: "translate.Label.get"}' id='subtask28549-optionsButton-1'> <customData> <core:CustomData key="module" value="helpdesk"/> <core:CustomData key="task" value="helpdesk_mod"/> <core:CustomData key='field' value='id'/> <core:CustomData key='value' value='{query>/id}'/> </customData> </Button> </HBox> </VBox> </HBox> <HBox class='aside-main-container' width='100%'> <VBox class='aside hidden-if-empty'> </VBox> <VBox class='main'> <VBox id="mcHelpdeskContainer" width="100%" > <VBox id="mcTextEditorContainer" class="mcTextEditorContainer mc-show mc-form" xmlns="sap.m" xmlns:core="sap.ui.core" width="100%" > <Title text='{parts: [{value:"SUBTITLE"}, {value:"helpdesk_config"}, {value:"Ticket configuration"}], formatter: "translate.Label.get"}' level='H2' /> <!-- CONFIG TICKET CONTAINER --> <HBox class="mcTextEditorForm sapUiSmallMarginBottom" width="100%" justifyContent="SpaceBetween" alignItems="Stretch" > <!-- Assign to --> <VBox class="mcTextEditorfieldBox"> <Label text='{parts: [{value:"LITERAL"}, {value:"Assign to"}, {value:"Assign to"}], formatter: "translate.Label.get"}'/> <Input id='mc_user_id_field' required='true' showValueHelp='true' selectedKey="" suggestionItems="{path: '/authuser'}" valueHelpRequest='onValueHelpRequest' class='mc-add-select' editable='true' valueHelpIconSrc='sap-icon://fa-solid/chevron-down' > <customData> <core:CustomData key='mandatory' value='true'/> <core:CustomData key='table' value='authuser'/> <core:CustomData key='title' value='{parts: [{value:"LITERAL"}, {value:"Assign to"}, {value:"Assign to"}], formatter: "translate.Label.get"}'/> <core:CustomData key='filter' value="status eq 'Active'"/> </customData> <core:Item key="{path: 'id', type: 'sap.ui.model.type.Integer', formatOptions: { groupingEnabled: false }}" text='{name}'/> </Input> </VBox> <!-- Answer type --> <VBox class="mcTextEditorfieldBox"> <Label text='{parts: [{value:"LITERAL"}, {value:"Answer type"}, {value:"Answer type"}], formatter: "translate.Label.get"}'/> <Input id='mc_type_answer_field' showValueHelp='true' value="" valueHelpRequest='onValueHelpRequest' class='mc-add-select' editable='true' valueHelpIconSrc='sap-icon://fa-solid/chevron-down' > <customData> <core:CustomData key='mandatory' value='false'/> <core:CustomData key='table' value=''/> <core:CustomData key='title' value='{parts: [{value:"LITERAL"}, {value:"Answer"}, {value:"Answer"}], formatter: "translate.Label.get"}'/> <core:CustomData key='type' value='static'/> </customData> <suggestionItems> <core:Item key='PUBLIC' text='{parts: [{value:"LITERAL"}, {value:"Public"}, {value:"Public"}], formatter: "translate.Label.get"}' /> <core:Item key='INTERNAL' text='{parts: [{value:"LITERAL"}, {value:"Internal"}, {value:"Internal"}], formatter: "translate.Label.get"}' /> </suggestionItems> </Input> </VBox> <!-- Time spent --> <VBox class="mcTextEditorfieldBox"> <Label text='{parts: [{value:"LITERAL"}, {value:"Time spent"}, {value:"Time spent"}], formatter: "translate.Label.get"}'/> <StepInput id="mc_time_spent_field" class='mc-setp-input' value="0" step="0.25" min="0" max="10" displayValuePrecision="2" /> </VBox> <!-- Tasks --> <VBox class="mcTextEditorfieldBox"> <Label text='{parts: [{value:"LITERAL"}, {value:"Task adjustments"}, {value:"Task adjustments"}], formatter: "translate.Label.get"}'/> <Input id="mc_tasks_field" class='mc-add-input' width="100%" /> </VBox> <!-- Status --> <VBox class="mcTextEditorfieldBox"> <Label text='{parts: [{value:"mc_helpdesk_bs"}, {value:"status"}], formatter: "translate.Field.get"}'/> <Input id='mc_status_field' required='true' showValueHelp='true' selectedKey="{path: 'query>/status', targetType: 'string', formatOptions: { groupingEnabled: false }}" suggestionItems="{path: '/mc_helpdesk_st'}" valueHelpRequest='onValueHelpRequest' class='mc-add-select' editable='true' valueHelpIconSrc='sap-icon://fa-solid/chevron-down' > <customData> <core:CustomData key='mandatory' value='true'/> <core:CustomData key='table' value='mc_helpdesk_st'/> <core:CustomData key='title' value='{parts: [{value:"mc_helpdesk_st"}, {value:"status"}], formatter: "translate.Field.get"}'/> <core:CustomData key='filter' value=""/> </customData> <core:Item key="{path: 'id', type: 'sap.ui.model.type.Integer', formatOptions: { groupingEnabled: false }}" text='{name}'/> </Input> </VBox> <!-- Attachment --> <!--<VBox class="mcTextEditorfieldBox"> <Label text='{parts: [{value:"LITERAL"}, {value:"Add attachment"}, {value:"Add attachment"}], formatter: "translate.Label.get"}'/> </VBox>--> <!-- Submit --> <VBox class="mcHelpdeskSubmitButtonBox"> <Button id="mcHelpdeskSubmitButton" class="mcHelpdeskSubmitButton" text='{parts: [{value:"LITERAL"}, {value:"Send"}, {value:"Send"}], formatter: "translate.Label.get"}' type="Emphasized" width="100%" > <customData> <core:CustomData key='module' value='helpdesk'/> <core:CustomData key='task' value='index'/> </customData> </Button> </VBox> </HBox> <Toolbar> <Button icon="sap-icon://fa-solid/bold" press="utils.Helpdesk.onBold" tooltip="Bold" /> <Button icon="sap-icon://fa-solid/italic" press="utils.Helpdesk.onItalic" tooltip="Italic" /> <Button icon="sap-icon://fa-solid/underline" press="utils.Helpdesk.onUnderline" tooltip="Underline" /> <Button icon="sap-icon://fa-solid/list-ul" press="utils.Helpdesk.onBulletList" tooltip="List" /> <Button icon="sap-icon://fa-solid/list-ol" press="utils.Helpdesk.onNumberedList" tooltip="Numeric list" /> <ToolbarSpacer /> <Button icon="sap-icon://fa-light/rotate-right" press="utils.Helpdesk.onClear" tooltip="Clean" /> </Toolbar> <core:HTML content="<div id='mcTextEditor' class='mcTextEditor' contenteditable='true'></div>" /> </VBox> <!-- MESSAGES CONTAINER --> <VBox id="mcMessagesContainer" class="mcMessagesContainer mc-show mc-form" > <Title text='{parts: [{value:"SUBTITLE"}, {value:"helpdesk_history"}, {value:"Ticket history"}], formatter: "translate.Label.get"}' level='H2' /> <List id="mcMessagesList" class="mcMessagesList" > <CustomListItem id="mcMessageTemplate" class="mcMessagesItem" > <VBox> <!-- Header --> <HBox class="mcMessagesItemHeader" justifyContent="SpaceBetween"> <Text text="{ parts: [ { path: 'user_create' }, { path: 'timestamp', type: 'format.Time', targetType: 'any' } ], formatter: 'utils.Helpdesk.formatMessageHeader' }" /> <HBox class="mcMessagesHeaderRight"> <!-- Tasks --> <core:Icon src="sap-icon://fa-solid/file" visible="{ path: '_object', targetType: 'any', formatter: 'utils.Helpdesk.hasTasks' }" /> <Text text="{ path: '_object', targetType: 'any', formatter: 'utils.Helpdesk.getTasks' }" visible="{ path: '_object', targetType: 'any', formatter: 'utils.Helpdesk.hasTasks' }" /> <!-- Time --> <core:Icon src="sap-icon://fa-solid/clock" visible="{ path: 'minutes', targetType: 'any', formatter: 'utils.Helpdesk.hasMinutes' }" /> <Text text="{ path: 'minutes', targetType: 'any', formatter: 'utils.Helpdesk.formatMessageMinutes' }" visible="{ path: 'minutes', targetType: 'any', formatter: 'utils.Helpdesk.hasMinutes' }" /> </HBox> </HBox> <!-- Body --> <core:HTML class="mcMessagesItemBody" sanitizeContent="false" content="{ parts: ['description','type'], formatter: 'utils.Helpdesk.formatHtml' }" /> </VBox> </CustomListItem> </List> </VBox> </VBox> </VBox> </HBox> </VBox> </mvc:View>